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Privacy Policy

This policy explains how Health Link & Natural Clinic collects, uses, protects, and shares information when you use our website and services.
Privacy Security Transparency Updated: 22 Feb 2026
If you have questions about this policy, contact us anytime using the details on this page.

1) Overview

We respect your privacy. This policy describes what information we collect, why we collect it, and how we use it when you browse our site, contact us, or request services.

2) Information We Collect

We may collect:

  • Contact details you submit (name, email, phone, subject, message).
  • Service details you provide during consultations or inquiries.
  • Technical data such as browser type, device information, and approximate location (from IP).
  • Usage data (pages visited, time spent) for improving performance and user experience.

3) How We Use Your Information

  • To respond to your inquiries and provide customer support.
  • To deliver or improve our services and website experience.
  • To send important notices (service updates, policy updates) when necessary.
  • To prevent abuse, fraud, or security incidents.

We only process personal data when we have a lawful reason such as your consent, performance of a service, legitimate interests (like security), or a legal obligation.

5) Sharing & Disclosure

We do not sell your personal data. We may share limited data only when necessary:

  • With trusted service providers (e.g., hosting/email) to operate our site and communications.
  • If required by law, court order, or lawful request.
  • To protect our users, staff, and rights (security and fraud prevention).

6) Cookies

We may use cookies to remember preferences and improve site performance. You can control cookies using your browser settings. Disabling cookies may affect certain features.

7) Data Security

We apply reasonable technical and organizational measures to protect data against loss, misuse, or unauthorized access. However, no online system is 100% secure.

8) Data Retention

We keep information only as long as needed for the purposes in this policy, or as required by law, audits, or dispute resolution.

9) Your Rights

You may request:

  • Access to your personal data we hold.
  • Correction of inaccurate data.
  • Deletion of your data where applicable.
  • Restriction or objection to certain processing.

To make a request, use the contact details below and include enough information so we can verify your request.

10) Changes to This Policy

We may update this policy from time to time. We will post updates on this page, and update the “Last Updated” date.

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Need help?
Reach us using the details below.
Email
info@drchris.co.ke
Phone
(+254) 721 500 900
Location
Nairobi, Kenya